Data-driven labor and menu consulting for restaurant operators ready to stop guessing and start controlling their margins.
Every engagement starts with one conversation. Here's what happened next.
Annual labor savings found by rebuilding how the group measured productivity — moving from percentage-of-sales to output per hour worked.
Labor model rebuild · 90-day implementation
Increase in profit per unit after standardizing their labor framework — eliminating margin leakage from every manager running a different model.
Scale-ready systems · 30 locations · 120-day rollout
In recoverable annual margin added through combined labor and menu engineering — without touching prices or staffing levels.
Labor + menu engineering · Results in 60 days
This isn't a discovery call. It's a working session. You'll leave with a specific dollar figure and a roadmap to capture it.
Send us your last 3 months of sales and labor by unit. Takes 10 minutes. We work with whatever your POS or payroll system exports.
We plug your numbers into our model live. You'll see exactly where 2–5 profit points are hiding — and why your current approach is missing them.
You get a written implementation roadmap ranked by impact. If there's a fit to work together, we'll discuss it. Either way, you leave with something real.
Jim built Benchmark Sixty after spending years on both sides of the restaurant P&L — as an operator and as the person other operators called when the margins wouldn't move.
The problem was almost always the same. Operators were measuring labor as a percentage of sales — which tells you how big your payroll is relative to revenue. It doesn't tell you whether your team is productive. That gap is where the profit disappears.
He has advised 400+ restaurant operations across North America, Australia, and Europe, speaks at Restaurants Canada's annual RC Show, and has written two books on the methodology behind Benchmark Sixty.
Jim helped us rethink how we look at labor entirely. Learning to track based on productivity versus a percent transforms how you forecast scheduling and monitor management effectiveness. I highly recommend Jim to any operator looking to set up best labor practices.
Benchmark Sixty was the most important member of our change management team. Without their experience and ability to engage other leaders, the new productivity metrics would have been useless. In under a year they transformed our entire labor model — reducing cost and improving schedule performance.
Jim is a first-rate operator. His experience at all levels is a great asset for any growing company looking for an outside opinion. His knowledge in the labor sector is so beneficial. It is a pleasure to work with Jim and I look forward to maintaining this connection for years.
One 45-minute working session. A specific dollar figure. A roadmap to capture it. No commitment required.
Book Your Labor Profit BlueprintNo commitment required · North America, Australia & Europe